North West Gambling Board (NWGB). Last updated 2026-07-26.
The North West Gambling Board is the provincial statutory body responsible for licensing and regulating casinos, bookmakers, bingo, LPMs and racing in the North West. It enforces the North West Gambling Act, investigates complaints, and operates a toll-free hotline on 0860 545 545 for reports of illegal gambling.
Key facts
| Jurisdiction | North West |
| Head office | Mahikeng, North West |
| Telephone | +27 18 384 3215 |
| Enquiries | ceo@nwgb.co.za |
| Established | 2001 |
| Governing Act | North West Gambling Act 2 of 2001 (as amended) |
| Official site | www.nwgb.co.za |
What the NWGB does
The North West Gambling Board is the provincial statutory body responsible for licensing and regulating casinos, bookmakers, bingo, LPMs and racing in the North West. It enforces the North West Gambling Act, investigates complaints, and operates a toll-free hotline on 0860 545 545 for reports of illegal gambling.
- Issue and renew bookmaker, casino, LPM and bingo licences in the North West
- Investigate complaints against North West gambling licensees
- Enforce responsible gambling and self-exclusion for provincial licensees
- Collect provincial gambling tax and levies
- Operate the NWGB hotline 0860 545 545 for reports of illegal gambling
- Coordinate with the National Gambling Board on cross-provincial and offshore enforcement
Which operators it licenses
No operator in our current top-nine review set is primary-licensed in the North West. Sunbet's own website footer discloses the North West Gambling Board among its regulators, but Sunbet's primary licence is with the Western Cape Gambling and Racing Board.
How to verify a NWGB licence
- Open the North West Gambling Board website at nwgb.co.za.
- Navigate to the Licensees section.
- Search by operator trading name or by licence number as printed on the operator footer.
- Confirm the licence status is 'Active' and note the expiry date.
- If the licence number in the operator footer does not appear on the NWGB register, contact the Board at [email protected] before depositing.
If the licence number in the operator footer does not match the NWGB register, do not deposit. Use our licence verifier for a quick cross-check.
Fees, taxes, and levies
Gambling licence fees and provincial gambling tax rates in the North West are set by regulation under the North West Gambling Act and reviewed each budget cycle. Provincial gambling tax on bookmaker gross gaming revenue is collected by the Board and remitted through the North West Treasury.
Recent enforcement and policy
- 2026. Ongoing enforcement against unlicensed online bookmakers accepting North West customers.
- 2025. Relocation to new head-office premises at 4059 Joules Street, Industrial Site, Mahikeng, with contact details unchanged.
Frequently asked questions
Which national online bookmakers are North West-licensed?
None of the largest online-first bookmakers hold their primary bookmaker licence in the North West. Sunbet discloses the NWGB among its regulators, but its primary licence is with the Western Cape Gambling and Racing Board.
How do I report illegal gambling in the North West?
Call the NWGB hotline on 0860 545 545 or email [email protected] with any details you have.
How do I complain about a North West bookmaker?
Complaints are lodged in writing at [email protected]. Include the operator name, licence number, your account number (never your password), and any relevant screenshots.
Are North West-licensed bookmakers legal for players in other provinces?
Yes. A bookmaker licensed by the NWGB may accept bets from any South African resident, subject to national law and its licence conditions.
Related pages
- Verify a bookmaker licence
- Western Cape Gambling and Racing Board
- National Gambling Board
- Sunbet review